SafeLink Wireless: I thought the service was great I didn't have t...
A SafeLink Wireless customer review by GetHuman user ~Erielle Mommie from November 19th, 2017
Background on ~Erielle Mommie's case
GetHuman: ~Erielle Mommie - can you tell our other SafeLink Wireless customers when your case took place?
~Erielle Mommie: Sure. It was late at night, on November 11th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Erielle Mommie a list of common SafeLink Wireless problems)
~Erielle Mommie: "Lost or Broken Phone" was why I was trying to call.
~Erielle Mommie's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Erielle Mommie: I thought the service was great I didn't have to wait long at all , my representative spoke very clear English and was very helpful
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Erielle Mommie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Erielle Mommie: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Erielle Mommie: For that I would say five out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Erielle Mommie: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Erielle Mommie taken from his SafeLink Wireless customer service problem that occurred on November 11th, 2017.