SafeLink Wireless: Was transferring address, n updating yearly,*De...
A SafeLink Wireless customer review by GetHuman user ~plbennett from November 19th, 2017
Background on ~plbennett's case
GetHuman: ~plbennett - can you tell our other SafeLink Wireless customers when your case took place?
~plbennett: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~plbennett a list of common SafeLink Wireless problems)
~plbennett: "Lost phone" was why I was trying to call.
~plbennett's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~plbennett: Was transferring address, n updating yearly,*Denied my update cuz road was not on map,,sent proof of address water,power Bill,,still no go,,told me go post office get road on map,yea right,PO going to do that for me,,lmao,,very small community,name little area on map,but changed roads so much none of the roads are on there,never have been,so due that I can't continue with safelink,that's not right,bills had physical address on them, any ideas,,
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~plbennett: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~plbennett: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~plbennett: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~plbennett: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~plbennett taken from his SafeLink Wireless customer service problem that occurred on November 17th, 2017.