Sam's Club Credit: How do I get to speak to a human about a charge...
A Sam's Club Credit customer review by GetHuman user GetHuman-201628 from November 15th, 2017
Background on GetHuman-201628's case
GetHuman: GetHuman-201628 - can you tell our other Sam's Club Credit customers when your case took place?
GetHuman-201628: Yup. It was late at night, on November 12th.
GetHuman: Did you reach out to Sam's Club Credit, and if so, how?
GetHuman: And which of these common Sam's Club Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-201628 a list of common Sam's Club Credit problems)
GetHuman-201628: "Lower my rate" was why I was trying to call.
GetHuman-201628's review of Sam's Club Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Sam's Club Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-201628: How do I get to speak to a human about a charge I didn't make. I've been a victim of fraud many years ago and this person may still be using my social security *.
GetHuman: Let's quantify your experience contacting Sam's Club Credit. On a scale of 1 to 5, how easy is it go get help on a Sam's Club Credit problem?
GetHuman-201628: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-201628: I'd give them a one out of five on communication.
GetHuman: And what about Sam's Club Credit's ability to quickly and effectively address your problem?
GetHuman-201628: For that I would say two out of five.
GetHuman: And finally- any advice for other Sam's Club Credit customers?
GetHuman-201628: Call them early in the day or late. Don't forget any personal or account information you might need for Sam's Club Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-201628 taken from his Sam's Club Credit customer service problem that occurred on November 12th, 2017.