San Diego Union Tribune: Although Maria was very helpful and 'gethuman.c...
A San Diego Union Tribune customer review by GetHuman user ~dave from November 24th, 2017
Background on ~dave's case
GetHuman: ~dave - can you tell our other San Diego Union Tribune customers when your case took place?
~dave: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to San Diego Union Tribune, and if so, how?
GetHuman: And which of these common San Diego Union Tribune customer issues best describes the reason you wanted to talk to them?
(Shows ~dave a list of common San Diego Union Tribune problems)
~dave: "Lower my bill" was why I was trying to call.
~dave's review of San Diego Union Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's San Diego Union Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dave: Although Maria was very helpful and 'gethuman.com worked fine: I never got my Sunday paper and that is what I called about in the first place...**This is the second time I hav gotten a great phone response but no performance from Delivery dept. There will not be a third time... I QUIT !
GetHuman: Let's quantify your experience contacting San Diego Union Tribune. On a scale of 1 to 5, how easy is it go get help on a San Diego Union Tribune problem?
~dave: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dave: I'd give them a one out of five on communication.
GetHuman: And what about San Diego Union Tribune's ability to quickly and effectively address your problem?
~dave: For that I would say five out of five.
GetHuman: And finally- any advice for other San Diego Union Tribune customers?
~dave: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Union Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dave taken from his San Diego Union Tribune customer service problem that occurred on November 17th, 2017.