Satellite Direct: I paid for the service but it does not work on...
A Satellite Direct customer review by GetHuman user ~no thanks from November 20th, 2017
Background on ~no thanks's case
GetHuman: ~no thanks - can you tell our other Satellite Direct customers when your case took place?
~no thanks: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Satellite Direct, and if so, how?
GetHuman: And which of these common Satellite Direct customer issues best describes the reason you wanted to talk to them?
(Shows ~no thanks a list of common Satellite Direct problems)
~no thanks: "None of those really matches why I wanted to contact Satellite Direct that day." was why I was trying to contact.
~no thanks's review of Satellite Direct customer service
GetHuman: So how would you sum up your experience for GetHuman's Satellite Direct customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no thanks: I paid for the service but it does not work on my computer. Unable to reach anyone. I am cancelling through my bank. I will not be a customer of yours. Good luck!
GetHuman: Let's quantify your experience contacting Satellite Direct. On a scale of 1 to 5, how easy is it go get help on a Satellite Direct problem?
~no thanks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no thanks: I'd give them a one out of five on communication.
GetHuman: And what about Satellite Direct's ability to quickly and effectively address your problem?
~no thanks: For that I would say two out of five.
GetHuman: And finally- any advice for other Satellite Direct customers?
~no thanks: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Satellite Direct to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no thanks taken from his Satellite Direct customer service problem that occurred on November 17th, 2017.