Scotiabank: Wow!!! *I am soooo lucky to find your site!*No...
A Scotiabank customer review by GetHuman user ~Bloopy from November 16th, 2017
Background on ~Bloopy's case
GetHuman: ~Bloopy - can you tell our other Scotiabank customers when your case took place?
~Bloopy: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Scotiabank, and if so, how?
GetHuman: And which of these common Scotiabank customer issues best describes the reason you wanted to talk to them?
(Shows ~Bloopy a list of common Scotiabank problems)
~Bloopy: "Question" was why I was trying to call.
~Bloopy's review of Scotiabank customer service
GetHuman: So how would you sum up your experience for GetHuman's Scotiabank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bloopy: Wow!!! *I am soooo lucky to find your site!*No automated transfers to .... sorry ....click! Customer service was great and it was around **:** pm when I called. Reminds me of "the Good old days " when you actually spoke to a human who could understand what you were saying and provide useful answers!**Thanks.
GetHuman: Let's quantify your experience contacting Scotiabank. On a scale of 1 to 5, how easy is it go get help on a Scotiabank problem?
~Bloopy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bloopy: I'd give them a two out of five on communication.
GetHuman: And what about Scotiabank's ability to quickly and effectively address your problem?
~Bloopy: For that I would say three out of five.
GetHuman: And finally- any advice for other Scotiabank customers?
~Bloopy: Call them early in the day or late. Don't forget any personal or account information you might need for Scotiabank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bloopy taken from his Scotiabank customer service problem that occurred on November 13th, 2017.
Scotiabank
3.00 of 5 stars | 4 reviews
~Bloopy's Scotiabank Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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