Scotts Miracle Gro: Jthiscis NOT a direct to human number. I had to...
A Scotts Miracle Gro customer review by GetHuman user ~ORGANICAGAINSTMONSANTO from November 21st, 2017
Background on ~ORGANICAGAINSTMONSANTO's case
GetHuman: ~ORGANICAGAINSTMONSANTO - can you tell our other Scotts Miracle Gro customers when your case took place?
~ORGANICAGAINSTMONSANTO: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Scotts Miracle Gro, and if so, how?
GetHuman: And which of these common Scotts Miracle Gro customer issues best describes the reason you wanted to talk to them?
(Shows ~ORGANICAGAINSTMONSANTO a list of common Scotts Miracle Gro problems)
~ORGANICAGAINSTMONSANTO: "Complaint" was why I was trying to call.
~ORGANICAGAINSTMONSANTO's review of Scotts Miracle Gro customer service
GetHuman: So how would you sum up your experience for GetHuman's Scotts Miracle Gro customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ORGANICAGAINSTMONSANTO: Jthiscis NOT a direct to human number. I had to just through about * menu choices and recordings first. I have been on hold for over ** minutes and since this company is affiliated with gmo businesses I'm not surprised. They love to poison us but not answer our calls
GetHuman: Let's quantify your experience contacting Scotts Miracle Gro. On a scale of 1 to 5, how easy is it go get help on a Scotts Miracle Gro problem?
~ORGANICAGAINSTMONSANTO: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ORGANICAGAINSTMONSANTO: I'd give them a three out of five on communication.
GetHuman: And what about Scotts Miracle Gro's ability to quickly and effectively address your problem?
~ORGANICAGAINSTMONSANTO: For that I would say four out of five.
GetHuman: And finally- any advice for other Scotts Miracle Gro customers?
~ORGANICAGAINSTMONSANTO: Call them early in the day or late. Don't forget any personal or account information you might need for Scotts Miracle Gro to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ORGANICAGAINSTMONSANTO taken from his Scotts Miracle Gro customer service problem that occurred on November 14th, 2017.