I ordered a saddle from scruggsfarm.com I absol...
A Scruggsfarm.com customer review by GetHuman user ~sjhillstarfly from November 24th, 2017
Background on ~sjhillstarfly's case
GetHuman: ~sjhillstarfly - can you tell our other Scruggsfarm.com customers when your case took place?
~sjhillstarfly: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to Scruggsfarm.com, and if so, how?
GetHuman: And which of these common Scruggsfarm.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sjhillstarfly a list of common Scruggsfarm.com problems)
~sjhillstarfly: "Overcharge/Strange charge" was why I was trying to call.
~sjhillstarfly's review of Scruggsfarm.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Scruggsfarm.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sjhillstarfly: I ordered a saddle from scruggsfarm.com I absolutely loved their customer service. They met all my needs and answered all my questions promptly. I received the saddle I ordered * days after I ordered!!!!! I will look to them when I decide to buy a pair of boots as they have a super huge selection!
GetHuman: Let's quantify your experience contacting Scruggsfarm.com. On a scale of 1 to 5, how easy is it go get help on a Scruggsfarm.com problem?
~sjhillstarfly: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sjhillstarfly: I'd give them a two out of five on communication.
GetHuman: And what about Scruggsfarm.com's ability to quickly and effectively address your problem?
~sjhillstarfly: For that I would say one out of five.
GetHuman: And finally- any advice for other Scruggsfarm.com customers?
~sjhillstarfly: Call them early in the day or late. Don't forget any personal or account information you might need for Scruggsfarm.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sjhillstarfly taken from his Scruggsfarm.com customer service problem that occurred on November 18th, 2017.