Sears Delivery: They are the worst!!!! This is not an exaggerat...
A Sears Delivery customer review by GetHuman user ~Unhappy Customer from November 22nd, 2017
Background on ~Unhappy Customer's case
GetHuman: ~Unhappy Customer - can you tell our other Sears Delivery customers when your case took place?
~Unhappy Customer: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy Customer a list of common Sears Delivery problems)
~Unhappy Customer: "Change order" was why I was trying to call.
~Unhappy Customer's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy Customer: They are the worst!!!! This is not an exaggeration. Never spoke to more incompetent people in my life. Sears should be ashamed. Delivery and Setup issues arrive every time I order a Sears appliance.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Unhappy Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy Customer: I'd give them a four out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Unhappy Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Unhappy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy Customer taken from his Sears Delivery customer service problem that occurred on November 18th, 2017.