Sears Delivery: This is the worst system in the world. I will n...
A Sears Delivery customer review by GetHuman user ~Nice guy from November 16th, 2017
Background on ~Nice guy's case
GetHuman: ~Nice guy - can you tell our other Sears Delivery customers when your case took place?
~Nice guy: Yes I can. It was morning, on November 8th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Nice guy a list of common Sears Delivery problems)
~Nice guy: "Refund a Charge" was why I was trying to call.
~Nice guy's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nice guy: This is the worst system in the world. I will never buy anything from sears again. They r terrible. If you are thinking of buying from them.Don't!
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Nice guy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nice guy: I'd give them a one out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Nice guy: For that I would say five out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Nice guy: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nice guy taken from his Sears Delivery customer service problem that occurred on November 8th, 2017.