Semco Energy: When you get a shut off notice, and can't make...
A Semco Energy customer review by GetHuman user GetHuman-53543 from November 16th, 2017
Background on GetHuman-53543's case
GetHuman: GetHuman-53543 - can you tell our other Semco Energy customers when your case took place?
GetHuman-53543: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Semco Energy, and if so, how?
GetHuman: And which of these common Semco Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53543 a list of common Semco Energy problems)
GetHuman-53543: "Cancel service" was why I was trying to call.
GetHuman-53543's review of Semco Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Semco Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53543: When you get a shut off notice, and can't make arrangements, you should be able to talk to real person * days a week ** hour a day
GetHuman: Let's quantify your experience contacting Semco Energy. On a scale of 1 to 5, how easy is it go get help on a Semco Energy problem?
GetHuman-53543: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53543: I'd give them a five out of five on communication.
GetHuman: And what about Semco Energy's ability to quickly and effectively address your problem?
GetHuman-53543: For that I would say four out of five.
GetHuman: And finally- any advice for other Semco Energy customers?
GetHuman-53543: Call them early in the day or late. Don't forget any personal or account information you might need for Semco Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53543 taken from his Semco Energy customer service problem that occurred on November 6th, 2017.
Semco Energy
4.00 of 5 stars | 3 reviews
GetHuman-53543's Semco Energy Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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