Shark Vacuum: SHARK- what a joke they no more care for there...
A Shark Vacuum customer review by GetHuman user ~not happy!!!!! from November 27th, 2017
Background on ~not happy!!!!!'s case
GetHuman: ~not happy!!!!! - can you tell our other Shark Vacuum customers when your case took place?
~not happy!!!!!: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Shark Vacuum, and if so, how?
GetHuman: And which of these common Shark Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy!!!!! a list of common Shark Vacuum problems)
~not happy!!!!!: "Warranty Claim" was why I was trying to call.
~not happy!!!!!'s review of Shark Vacuum customer service
GetHuman: So how would you sum up your experience for GetHuman's Shark Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy!!!!!: SHARK- what a joke they no more care for there clients then any other large corporation. you are a Dollar figure and that is it
GetHuman: Let's quantify your experience contacting Shark Vacuum. On a scale of 1 to 5, how easy is it go get help on a Shark Vacuum problem?
~not happy!!!!!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy!!!!!: I'd give them a five out of five on communication.
GetHuman: And what about Shark Vacuum's ability to quickly and effectively address your problem?
~not happy!!!!!: For that I would say one out of five.
GetHuman: And finally- any advice for other Shark Vacuum customers?
~not happy!!!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Shark Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy!!!!! taken from his Shark Vacuum customer service problem that occurred on November 21st, 2017.