Shockwarehouse.com: gave out same old info, then cut off call. I...
A Shockwarehouse.com customer review by GetHuman user ~cda from November 15th, 2017
Background on ~cda's case
GetHuman: ~cda - can you tell our other Shockwarehouse.com customers when your case took place?
~cda: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Shockwarehouse.com, and if so, how?
GetHuman: And which of these common Shockwarehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~cda a list of common Shockwarehouse.com problems)
~cda: "Returns" was why I was trying to call.
~cda's review of Shockwarehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Shockwarehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cda: gave out same old info, then cut off call. I've tried using the email addresses for customer service, that their recording notes. That doesn't work either.
GetHuman: Let's quantify your experience contacting Shockwarehouse.com. On a scale of 1 to 5, how easy is it go get help on a Shockwarehouse.com problem?
~cda: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cda: I'd give them a two out of five on communication.
GetHuman: And what about Shockwarehouse.com's ability to quickly and effectively address your problem?
~cda: For that I would say one out of five.
GetHuman: And finally- any advice for other Shockwarehouse.com customers?
~cda: Call them early in the day or late. Don't forget any personal or account information you might need for Shockwarehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cda taken from his Shockwarehouse.com customer service problem that occurred on November 13th, 2017.