Shopirish.com: very helpful but my order was placed ****** and...

A Shopirish.com customer review by GetHuman user ~maureen from November 26th, 2017

Background on ~maureen's case

GetHuman: ~maureen - can you tell our other Shopirish.com customers when your case took place?
~maureen: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Shopirish.com, and if so, how?
~maureen: I used a phone number I found on the GetHuman Shopirish.com customer service contact info page: Contact Shopirish.com Customer Service
GetHuman: And which of these common Shopirish.com customer issues best describes the reason you wanted to talk to them?
(Shows ~maureen a list of common Shopirish.com problems)
~maureen: "Track order" was why I was trying to call.

~maureen's review of Shopirish.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Shopirish.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maureen: very helpful but my order was placed ****** and was not sent out right away because of * item, I was not told and now I do not have a gift of the person I was to give this to on Sunday. After calling you I was told I'll get the order Mon. ****. Very disappointed!!!! I do business all the time with your co.
GetHuman: Let's quantify your experience contacting Shopirish.com. On a scale of 1 to 5, how easy is it go get help on a Shopirish.com problem?
~maureen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maureen: I'd give them a three out of five on communication.
GetHuman: And what about Shopirish.com's ability to quickly and effectively address your problem?
~maureen: For that I would say five out of five.
GetHuman: And finally- any advice for other Shopirish.com customers?
~maureen: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Shopirish.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maureen taken from his Shopirish.com customer service problem that occurred on November 19th, 2017.

Shopirish.com

5.00 of 5 stars | 7 reviews

~maureen's Shopirish.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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