Siber Systems, Inc.: Previous responses are right on target - was go...
A Siber Systems, Inc. customer review by GetHuman user ~Jeff from November 6th, 2017
Background on ~Jeff's case
GetHuman: ~Jeff - can you tell our other Siber Systems, Inc. customers when your case took place?
~Jeff: Yup. It was morning, on November 2nd.
GetHuman: Did you reach out to Siber Systems, Inc., and if so, how?
GetHuman: And which of these common Siber Systems, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeff a list of common Siber Systems, Inc. problems)
~Jeff: "Track order" was why I was trying to call.
~Jeff's review of Siber Systems, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Siber Systems, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeff: Previous responses are right on target - was good, now almost useless and their upgrades and newer software additions have poor to non existent support. This is the way good companies sour and ultimately die. They had better fix their customer support or we'll be talking about them in the past tense.
GetHuman: Let's quantify your experience contacting Siber Systems, Inc.. On a scale of 1 to 5, how easy is it go get help on a Siber Systems, Inc. problem?
~Jeff: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeff: I'd give them a four out of five on communication.
GetHuman: And what about Siber Systems, Inc.'s ability to quickly and effectively address your problem?
~Jeff: For that I would say one out of five.
GetHuman: And finally- any advice for other Siber Systems, Inc. customers?
~Jeff: Call them early in the day or late. Don't forget any personal or account information you might need for Siber Systems, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeff taken from his Siber Systems, Inc. customer service problem that occurred on November 2nd, 2017.
Siber Systems, Inc.
1.00 of 5 stars | 55 reviews
~Jeff's Siber Systems, Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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