Silver Script Insurance Company: This was the third number I tried for them, and...
A Silver Script Insurance Company customer review by GetHuman user ~BearPup from November 14th, 2017
Background on ~BearPup's case
GetHuman: ~BearPup - can you tell our other Silver Script Insurance Company customers when your case took place?
~BearPup: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Silver Script Insurance Company, and if so, how?
GetHuman: And which of these common Silver Script Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~BearPup a list of common Silver Script Insurance Company problems)
~BearPup: "Make/Chase a claim" was why I was trying to call.
~BearPup's review of Silver Script Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Silver Script Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BearPup: This was the third number I tried for them, and they put me on hold while they "called our medical people" to get the answer to my question. But the answer was so bad I filed a formal complaint with the federal government watchdog agency - and switched to a different insurance company.
GetHuman: Let's quantify your experience contacting Silver Script Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Silver Script Insurance Company problem?
~BearPup: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BearPup: I'd give them a two out of five on communication.
GetHuman: And what about Silver Script Insurance Company's ability to quickly and effectively address your problem?
~BearPup: For that I would say five out of five.
GetHuman: And finally- any advice for other Silver Script Insurance Company customers?
~BearPup: Call them early in the day or late. Don't forget any personal or account information you might need for Silver Script Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BearPup taken from his Silver Script Insurance Company customer service problem that occurred on November 9th, 2017.