Silver Script Insurance Company: I was able to speak with someone right away whe...
A Silver Script Insurance Company customer review by GetHuman user GetHuman-133757 from November 25th, 2017
Background on GetHuman-133757's case
GetHuman: GetHuman-133757 - can you tell our other Silver Script Insurance Company customers when your case took place?
GetHuman-133757: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Silver Script Insurance Company, and if so, how?
GetHuman: And which of these common Silver Script Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-133757 a list of common Silver Script Insurance Company problems)
GetHuman-133757: "Get insurance" was why I was trying to call.
GetHuman-133757's review of Silver Script Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Silver Script Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-133757: I was able to speak with someone right away when I called. My problem was we were disconnected towards the end of my enrollment which took almost **mn. I waited ** min. to see is the agent would call me back, but I did not receive a phone, realizing he probably only had an incoming line. I called back & asked for a superviser. It took another ** min to get on on the phone. I then had to re-enroll all over again. The one thing I must say is the ALL the representatives I spoke with were extremely polite & patient
GetHuman: Let's quantify your experience contacting Silver Script Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Silver Script Insurance Company problem?
GetHuman-133757: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-133757: I'd give them a five out of five on communication.
GetHuman: And what about Silver Script Insurance Company's ability to quickly and effectively address your problem?
GetHuman-133757: For that I would say five out of five.
GetHuman: And finally- any advice for other Silver Script Insurance Company customers?
GetHuman-133757: Call them early in the day or late. Don't forget any personal or account information you might need for Silver Script Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-133757 taken from his Silver Script Insurance Company customer service problem that occurred on November 20th, 2017.