Silver Script Insurance Company: Took multiple time to get through to respresent...
A Silver Script Insurance Company customer review by GetHuman user ~concerned customer from November 14th, 2017
Background on ~concerned customer's case
GetHuman: ~concerned customer - can you tell our other Silver Script Insurance Company customers when your case took place?
~concerned customer: Yup. It was evening, on November 9th.
GetHuman: Did you reach out to Silver Script Insurance Company, and if so, how?
GetHuman: And which of these common Silver Script Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~concerned customer a list of common Silver Script Insurance Company problems)
~concerned customer: "Update account information" was why I was trying to call.
~concerned customer's review of Silver Script Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Silver Script Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~concerned customer: Took multiple time to get through to respresentative that knew about my situation. Lack of caring. Got different answers from different representatives on same question. Used automated service and got better information than real person.
GetHuman: Let's quantify your experience contacting Silver Script Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Silver Script Insurance Company problem?
~concerned customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~concerned customer: I'd give them a four out of five on communication.
GetHuman: And what about Silver Script Insurance Company's ability to quickly and effectively address your problem?
~concerned customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Silver Script Insurance Company customers?
~concerned customer: Call them early in the day or late. Don't forget any personal or account information you might need for Silver Script Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~concerned customer taken from his Silver Script Insurance Company customer service problem that occurred on November 9th, 2017.