Silver Script Insurance Company: after waiting ** mins my phone battery went dea...
A Silver Script Insurance Company customer review by GetHuman user ~unhappy customer from November 14th, 2017
Background on ~unhappy customer's case
GetHuman: ~unhappy customer - can you tell our other Silver Script Insurance Company customers when your case took place?
~unhappy customer: Yes I can. It was evening, on November 8th.
GetHuman: Did you reach out to Silver Script Insurance Company, and if so, how?
GetHuman: And which of these common Silver Script Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Silver Script Insurance Company problems)
~unhappy customer: "Coverage question" was why I was trying to call.
~unhappy customer's review of Silver Script Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Silver Script Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: after waiting ** mins my phone battery went dead. *tried the next day, still no help. mail order website, caremark, website says coverage ended. its a nightmare. guess they just don't care
GetHuman: Let's quantify your experience contacting Silver Script Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Silver Script Insurance Company problem?
~unhappy customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a five out of five on communication.
GetHuman: And what about Silver Script Insurance Company's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Silver Script Insurance Company customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Silver Script Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Silver Script Insurance Company customer service problem that occurred on November 8th, 2017.