Skinstore.com: They are a big fraud...no return shipping even...
A Skinstore.com customer review by GetHuman user ~alli from November 17th, 2017
Background on ~alli's case
GetHuman: ~alli - can you tell our other Skinstore.com customers when your case took place?
~alli: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Skinstore.com, and if so, how?
GetHuman: And which of these common Skinstore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~alli a list of common Skinstore.com problems)
~alli: "Track order" was why I was trying to call.
~alli's review of Skinstore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Skinstore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alli: They are a big fraud...no return shipping even if you received the damage and broken product.what else a company like this can act when you let the customer suffer for the damaged product they have send.the information about the product on the website is not displayed to fool the customers,even if you inquire from customer service they would not provide the accurate information about the electronic product which customer should know before ordering especially if it has the possibility of damaging you skin and has side effects.
GetHuman: Let's quantify your experience contacting Skinstore.com. On a scale of 1 to 5, how easy is it go get help on a Skinstore.com problem?
~alli: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alli: I'd give them a two out of five on communication.
GetHuman: And what about Skinstore.com's ability to quickly and effectively address your problem?
~alli: For that I would say three out of five.
GetHuman: And finally- any advice for other Skinstore.com customers?
~alli: Call them early in the day or late. Don't forget any personal or account information you might need for Skinstore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alli taken from his Skinstore.com customer service problem that occurred on November 15th, 2017.
Skinstore.com
3.50 of 5 stars | 3 reviews
~alli's Skinstore.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skinstore.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skinstore.com in any way.