Skymall.com: your associate was so pleasant and helpful ..th...
A Skymall.com customer review by GetHuman user GetHuman-247056 from November 19th, 2017
Background on GetHuman-247056's case
GetHuman: GetHuman-247056 - can you tell our other Skymall.com customers when your case took place?
GetHuman-247056: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Skymall.com, and if so, how?
GetHuman: And which of these common Skymall.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-247056 a list of common Skymall.com problems)
GetHuman-247056: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-247056's review of Skymall.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Skymall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-247056: your associate was so pleasant and helpful ..the computer he was accessing my info was very slow though... but he was good natured about it..
GetHuman: Let's quantify your experience contacting Skymall.com. On a scale of 1 to 5, how easy is it go get help on a Skymall.com problem?
GetHuman-247056: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-247056: I'd give them a one out of five on communication.
GetHuman: And what about Skymall.com's ability to quickly and effectively address your problem?
GetHuman-247056: For that I would say two out of five.
GetHuman: And finally- any advice for other Skymall.com customers?
GetHuman-247056: Call them early in the day or late. Don't forget any personal or account information you might need for Skymall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-247056 taken from his Skymall.com customer service problem that occurred on November 10th, 2017.
Skymall.com
1.17 of 5 stars | 26 reviews
GetHuman-247056's Skymall.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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