Slingbox: support is of zero level
A Slingbox customer review by GetHuman user GetHuman-jfw from November 29th, 2017
Background on GetHuman-jfw's case
GetHuman: GetHuman-jfw - can you tell our other Slingbox customers when your case took place?
GetHuman-jfw: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Slingbox, and if so, how?
GetHuman: And which of these common Slingbox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jfw a list of common Slingbox problems)
GetHuman-jfw: "Repairs" was why I was trying to call.
GetHuman-jfw's review of Slingbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Slingbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jfw: support is of zero level
GetHuman: Let's quantify your experience contacting Slingbox. On a scale of 1 to 5, how easy is it go get help on a Slingbox problem?
GetHuman-jfw: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jfw: I'd give them a two out of five on communication.
GetHuman: And what about Slingbox's ability to quickly and effectively address your problem?
GetHuman-jfw: For that I would say three out of five.
GetHuman: And finally- any advice for other Slingbox customers?
GetHuman-jfw: Call them early in the day or late. Don't forget any personal or account information you might need for Slingbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jfw taken from his Slingbox customer service problem that occurred on November 21st, 2017.