Smith & Wesson: Very helpful, inquiring about what year a speci...
A Smith & Wesson customer review by GetHuman user GetHuman-14254 from November 22nd, 2017
Background on GetHuman-14254's case
GetHuman: GetHuman-14254 - can you tell our other Smith & Wesson customers when your case took place?
GetHuman-14254: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Smith & Wesson, and if so, how?
GetHuman: And which of these common Smith & Wesson customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14254 a list of common Smith & Wesson problems)
GetHuman-14254: "Returns" was why I was trying to call.
GetHuman-14254's review of Smith & Wesson customer service
GetHuman: So how would you sum up your experience for GetHuman's Smith & Wesson customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14254: Very helpful, inquiring about what year a specific s*n s & w was manufactured, ans very quickly
GetHuman: Let's quantify your experience contacting Smith & Wesson. On a scale of 1 to 5, how easy is it go get help on a Smith & Wesson problem?
GetHuman-14254: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14254: I'd give them a five out of five on communication.
GetHuman: And what about Smith & Wesson's ability to quickly and effectively address your problem?
GetHuman-14254: For that I would say five out of five.
GetHuman: And finally- any advice for other Smith & Wesson customers?
GetHuman-14254: Call them early in the day or late. Don't forget any personal or account information you might need for Smith & Wesson to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14254 taken from his Smith & Wesson customer service problem that occurred on November 20th, 2017.