South Florida Sun-Sentinel: my fiance ordered paper outside a store on the...
A South Florida Sun-Sentinel customer review by GetHuman user GetHuman-255721 from November 14th, 2017
Background on GetHuman-255721's case
GetHuman: GetHuman-255721 - can you tell our other South Florida Sun-Sentinel customers when your case took place?
GetHuman-255721: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to South Florida Sun-Sentinel, and if so, how?
GetHuman: And which of these common South Florida Sun-Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-255721 a list of common South Florida Sun-Sentinel problems)
GetHuman-255721: "Delivery problem" was why I was trying to call.
GetHuman-255721's review of South Florida Sun-Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's South Florida Sun-Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-255721: my fiance ordered paper outside a store on the **th.of jan. put the order on cc card they doubled charched us. so i called back talk to person who barely spoke english! told us no problem it will b fixed.i also told we have not recieved a paper yet! again no problem ! he told us not only would i get the paper the next day on the**th of jan. i also would get last sundays paper for free! it was supposed to be **dollars for the month. my credit card still has been charged **dollars and still no paper as of sun the**th. only in florida fellows when u pay people peanuts thats what u get
GetHuman: Let's quantify your experience contacting South Florida Sun-Sentinel. On a scale of 1 to 5, how easy is it go get help on a South Florida Sun-Sentinel problem?
GetHuman-255721: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-255721: I'd give them a one out of five on communication.
GetHuman: And what about South Florida Sun-Sentinel's ability to quickly and effectively address your problem?
GetHuman-255721: For that I would say three out of five.
GetHuman: And finally- any advice for other South Florida Sun-Sentinel customers?
GetHuman-255721: Call them early in the day or late. Don't forget any personal or account information you might need for South Florida Sun-Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-255721 taken from his South Florida Sun-Sentinel customer service problem that occurred on November 10th, 2017.