South Florida Sun-Sentinel: Tried to get them to stop delivery while I'm aw...
A South Florida Sun-Sentinel customer review by GetHuman user ~gerry from November 27th, 2017
Background on ~gerry's case
GetHuman: ~gerry - can you tell our other South Florida Sun-Sentinel customers when your case took place?
~gerry: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to South Florida Sun-Sentinel, and if so, how?
GetHuman: And which of these common South Florida Sun-Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~gerry a list of common South Florida Sun-Sentinel problems)
~gerry: "Delivery problem" was why I was trying to call.
~gerry's review of South Florida Sun-Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's South Florida Sun-Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gerry: Tried to get them to stop delivery while I'm away for a month. Almost impossible to get it through their skulls. I'm away, paper keeps piling up. * phone calls and still being delivered. Cancelled paper and still being delivered. Talking to idiots who can't get their act together
GetHuman: Let's quantify your experience contacting South Florida Sun-Sentinel. On a scale of 1 to 5, how easy is it go get help on a South Florida Sun-Sentinel problem?
~gerry: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gerry: I'd give them a four out of five on communication.
GetHuman: And what about South Florida Sun-Sentinel's ability to quickly and effectively address your problem?
~gerry: For that I would say one out of five.
GetHuman: And finally- any advice for other South Florida Sun-Sentinel customers?
~gerry: Call them early in the day or late. Don't forget any personal or account information you might need for South Florida Sun-Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gerry taken from his South Florida Sun-Sentinel customer service problem that occurred on November 20th, 2017.