South Florida Sun-Sentinel: I called a week ahead of time to have the sunda...
A South Florida Sun-Sentinel customer review by GetHuman user ~anonymous from November 15th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other South Florida Sun-Sentinel customers when your case took place?
~anonymous: Yeah. It was late at night, on November 10th.
GetHuman: Did you reach out to South Florida Sun-Sentinel, and if so, how?
GetHuman: And which of these common South Florida Sun-Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common South Florida Sun-Sentinel problems)
~anonymous: "Complaint" was why I was trying to call.
~anonymous's review of South Florida Sun-Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's South Florida Sun-Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: I called a week ahead of time to have the sunday paper sent to my home in Naples Florida, called the company they never sent it out yet they charged me for it. Not good customer service at all and being that I will be a new resident you can believe I will get my news from the internet and not give them a penny!!!!
GetHuman: Let's quantify your experience contacting South Florida Sun-Sentinel. On a scale of 1 to 5, how easy is it go get help on a South Florida Sun-Sentinel problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a four out of five on communication.
GetHuman: And what about South Florida Sun-Sentinel's ability to quickly and effectively address your problem?
~anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other South Florida Sun-Sentinel customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for South Florida Sun-Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his South Florida Sun-Sentinel customer service problem that occurred on November 10th, 2017.