South Jersey Gas: Been trying for * wks for SJ gas. Nothing works...
A South Jersey Gas customer review by GetHuman user ~Michele Oliver Smith from November 26th, 2017
Background on ~Michele Oliver Smith's case
GetHuman: ~Michele Oliver Smith - can you tell our other South Jersey Gas customers when your case took place?
~Michele Oliver Smith: Yup. It was evening, on November 22nd.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~Michele Oliver Smith a list of common South Jersey Gas problems)
~Michele Oliver Smith: "Complaint" was why I was trying to call.
~Michele Oliver Smith's review of South Jersey Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michele Oliver Smith: Been trying for * wks for SJ gas. Nothing works. Since they wont call me either.I am paying the amount the payment plan. I give lousyist customer service I ever encounter.
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
~Michele Oliver Smith: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michele Oliver Smith: I'd give them a four out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
~Michele Oliver Smith: For that I would say one out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
~Michele Oliver Smith: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michele Oliver Smith taken from his South Jersey Gas customer service problem that occurred on November 22nd, 2017.