South Jersey Gas: I asked for someone to hook up a gas fireplace...
A South Jersey Gas customer review by GetHuman user GetHuman-153468 from November 18th, 2017
Background on GetHuman-153468's case
GetHuman: GetHuman-153468 - can you tell our other South Jersey Gas customers when your case took place?
GetHuman-153468: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-153468 a list of common South Jersey Gas problems)
GetHuman-153468: "Cancel service" was why I was trying to call.
GetHuman-153468's review of South Jersey Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-153468: I asked for someone to hook up a gas fireplace I am told to go to the webb site. that part was okay. Now You go to your webb site & tell me where do I find a List of Contractors? VEREY bad webb site
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
GetHuman-153468: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-153468: I'd give them a one out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
GetHuman-153468: For that I would say two out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
GetHuman-153468: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-153468 taken from his South Jersey Gas customer service problem that occurred on November 13th, 2017.