Southwest Gas - Southern Arizona: Disconnect notice (in error) very speedy to com...

A Southwest Gas - Southern Arizona customer review by GetHuman user ~dissapointed from November 25th, 2017

Background on ~dissapointed's case

GetHuman: ~dissapointed - can you tell our other Southwest Gas - Southern Arizona customers when your case took place?
~dissapointed: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Southwest Gas - Southern Arizona, and if so, how?
~dissapointed: I used the 877-860-6020 number I found for on the GetHuman Southwest Gas - Southern Arizona customer phone number page I was on: Southwest Gas - Southern Arizona Customer Service Phone Number
GetHuman: And which of these common Southwest Gas - Southern Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~dissapointed a list of common Southwest Gas - Southern Arizona problems)
~dissapointed: "Book appointment" was why I was trying to call.

~dissapointed's review of Southwest Gas - Southern Arizona customer service

GetHuman: So how would you sum up your experience for GetHuman's Southwest Gas - Southern Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dissapointed: Disconnect notice (in error) very speedy to come in mail* notice says to call, wait time over half hour-disconnected call. Some great public utility - require communication but impossible to reach. Jan **** Tucson, AZ
GetHuman: Let's quantify your experience contacting Southwest Gas - Southern Arizona. On a scale of 1 to 5, how easy is it go get help on a Southwest Gas - Southern Arizona problem?
~dissapointed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dissapointed: I'd give them a three out of five on communication.
GetHuman: And what about Southwest Gas - Southern Arizona's ability to quickly and effectively address your problem?
~dissapointed: For that I would say two out of five.
GetHuman: And finally- any advice for other Southwest Gas - Southern Arizona customers?
~dissapointed: Call them early in the day or late. Don't forget any personal or account information you might need for Southwest Gas - Southern Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dissapointed taken from his Southwest Gas - Southern Arizona customer service problem that occurred on November 19th, 2017.

Southwest Gas - Southern Arizona

1.00 of 5 stars | 13 reviews

~dissapointed's Southwest Gas - Southern Arizona Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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