Southwest Gas - Southern California: all I wanted was a extension for the gas bill a...
A Southwest Gas - Southern California customer review by GetHuman user GetHuman-275015 from October 29th, 2017
Background on GetHuman-275015's case
GetHuman: GetHuman-275015 - can you tell our other Southwest Gas - Southern California customers when your case took place?
GetHuman-275015: Yes I can. It was morning, on October 21st.
GetHuman: Did you reach out to Southwest Gas - Southern California, and if so, how?
GetHuman: And which of these common Southwest Gas - Southern California customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-275015 a list of common Southwest Gas - Southern California problems)
GetHuman-275015: "Complaint" was why I was trying to call.
GetHuman-275015's review of Southwest Gas - Southern California customer service
GetHuman: So how would you sum up your experience for GetHuman's Southwest Gas - Southern California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-275015: all I wanted was a extension for the gas bill and the service was scarey.I wanted to pay the bill on the * of april and she said no you got to pay it now and you can not use a debit card which is how my money comes from the government and I have to pay by next monday otherwise it goes off this is wrong and they talk to you like you are a kid
GetHuman: Let's quantify your experience contacting Southwest Gas - Southern California. On a scale of 1 to 5, how easy is it go get help on a Southwest Gas - Southern California problem?
GetHuman-275015: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-275015: I'd give them a one out of five on communication.
GetHuman: And what about Southwest Gas - Southern California's ability to quickly and effectively address your problem?
GetHuman-275015: For that I would say one out of five.
GetHuman: And finally- any advice for other Southwest Gas - Southern California customers?
GetHuman-275015: Call them early in the day or late. Don't forget any personal or account information you might need for Southwest Gas - Southern California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-275015 taken from his Southwest Gas - Southern California customer service problem that occurred on October 21st, 2017.