Specialized Loan Servicing, LLC: Iasked to speak to someone who could let me kno...

A Specialized Loan Servicing, LLC customer review by GetHuman user GetHuman-409588 from November 27th, 2017

Background on GetHuman-409588's case

GetHuman: GetHuman-409588 - can you tell our other Specialized Loan Servicing, LLC customers when your case took place?
GetHuman-409588: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Specialized Loan Servicing, LLC, and if so, how?
GetHuman-409588: I used the 800-315-4757 number I found for on the GetHuman Specialized Loan Servicing, LLC customer phone number page I was on: Specialized Loan Servicing, LLC Customer Service Phone Number
GetHuman: And which of these common Specialized Loan Servicing, LLC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-409588 a list of common Specialized Loan Servicing, LLC problems)
GetHuman-409588: "Eligibility question" was why I was trying to call.

GetHuman-409588's review of Specialized Loan Servicing, LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's Specialized Loan Servicing, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-409588: Iasked to speak to someone who could let me know if my offer was received and I was told I would need an account number or a SS * re: the property.
GetHuman: Let's quantify your experience contacting Specialized Loan Servicing, LLC. On a scale of 1 to 5, how easy is it go get help on a Specialized Loan Servicing, LLC problem?
GetHuman-409588: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-409588: I'd give them a two out of five on communication.
GetHuman: And what about Specialized Loan Servicing, LLC's ability to quickly and effectively address your problem?
GetHuman-409588: For that I would say five out of five.
GetHuman: And finally- any advice for other Specialized Loan Servicing, LLC customers?
GetHuman-409588: Call them early in the day or late. Don't forget any personal or account information you might need for Specialized Loan Servicing, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-409588 taken from his Specialized Loan Servicing, LLC customer service problem that occurred on November 24th, 2017.

Specialized Loan Servicing, LLC

2.42 of 5 stars | 65 reviews

GetHuman-409588's Specialized Loan Servicing, LLC Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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