Spirit Air: An email was sent regarding a $** special fare...

A Spirit Air customer review by GetHuman user ~bathroom humor from November 26th, 2017

Background on ~bathroom humor's case

GetHuman: ~bathroom humor - can you tell our other Spirit Air customers when your case took place?
~bathroom humor: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Spirit Air, and if so, how?
~bathroom humor: I used the 855-728-3555 number I found for on the GetHuman Spirit Air customer phone number page I was on: Spirit Air Customer Service Phone Number
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~bathroom humor a list of common Spirit Air problems)
~bathroom humor: "Question About A Booking" was why I was trying to call.

~bathroom humor's review of Spirit Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bathroom humor: An email was sent regarding a $** special fare. It reads that "** is our favorite number ever since we were ** and found that magazine under our brother's bed, the kind with all the ads..." This is alluding to the sexual position known as '**'. There are more sexual innuendos made. Crass and unprofessional. This is*an airline, not a **** site. Disgusting!.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~bathroom humor: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bathroom humor: I'd give them a four out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~bathroom humor: For that I would say three out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~bathroom humor: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bathroom humor taken from his Spirit Air customer service problem that occurred on November 23rd, 2017.

Spirit Air

1.52 of 5 stars | 1091 reviews

~bathroom humor's Spirit Air Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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