Spirit Air: me borraron mis millas acumuladas y no he parad...
A Spirit Air customer review by GetHuman user ~Ana Rodriguez from November 16th, 2017
Background on ~Ana Rodriguez's case
GetHuman: ~Ana Rodriguez - can you tell our other Spirit Air customers when your case took place?
~Ana Rodriguez: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Ana Rodriguez a list of common Spirit Air problems)
~Ana Rodriguez: "Make a booking" was why I was trying to call.
~Ana Rodriguez's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ana Rodriguez: me borraron mis millas acumuladas y no he parado de usar mi tarjeta de credito y nadie me ayuda solo me transfieren a grabadoras!!!!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Ana Rodriguez: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ana Rodriguez: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Ana Rodriguez: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Ana Rodriguez: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ana Rodriguez taken from his Spirit Air customer service problem that occurred on November 14th, 2017.