Sprint Corporate Care: Are you kidding me...every time I talk to someo...
A Sprint Corporate Care customer review by GetHuman user GetHuman-373942 from November 18th, 2017
Background on GetHuman-373942's case
GetHuman: GetHuman-373942 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-373942: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373942 a list of common Sprint Corporate Care problems)
GetHuman-373942: "Setup service" was why I was trying to call.
GetHuman-373942's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373942: Are you kidding me...every time I talk to someone, each one tells me something different and my bill just keeps increasing every month....FOR NO REASON......they are rude and disrespectful....their famous line...I APOLOGIZE FOR THE INCONVENIENCE....that is all they are good for....just to say that whenever someone misleads you with falsified information and they no longer can change their mistakes....and I have been a valued customer for ** years...is this the respect and service I deserve?!?!?!...I rather pay another company more....like Verizon.....who are well known and trained properly to respect and take care of their valued customers....my brother has been with them for many years and they actually call him to help him save money...go verizon.....and everytime you want to cancel...they actually increase the cancellation fee more than actually renewing the upgrade....that is beyond BULL......
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-373942: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373942: I'd give them a four out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-373942: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-373942: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373942 taken from his Sprint Corporate Care customer service problem that occurred on November 9th, 2017.