Sprint Corporate Care: horrible customer service, after situation was...
A Sprint Corporate Care customer review by GetHuman user ~dont worry from November 15th, 2017
Background on ~dont worry's case
GetHuman: ~dont worry - can you tell our other Sprint Corporate Care customers when your case took place?
~dont worry: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~dont worry a list of common Sprint Corporate Care problems)
~dont worry: "Technical Support" was why I was trying to call.
~dont worry's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont worry: horrible customer service, after situation was explained the person remained silent for almost a full minute before i had to ask if they were still there
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~dont worry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont worry: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~dont worry: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~dont worry: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont worry taken from his Sprint Corporate Care customer service problem that occurred on November 9th, 2017.