The Customer service number above is for Sprint...
A Sprint customer review by GetHuman user ~john White from November 18th, 2017
Background on ~john White's case
GetHuman: ~john White - can you tell our other Sprint customers when your case took place?
~john White: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~john White a list of common Sprint problems)
~john White: "Payment Arrangement" was why I was trying to call.
~john White's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john White: The Customer service number above is for Sprint Wireline Customers who have *** numbers or traditional land line service with Sprint. The number is not for Sprint Cell phones. The correct number is *-***-***-**** or ** from any Sprint mobile device.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~john White: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john White: I'd give them a two out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~john White: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint customers?
~john White: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john White taken from his Sprint customer service problem that occurred on November 10th, 2017.