Sprint: i want to send a mass text message to all sprin...
A Sprint customer review by GetHuman user ~sprint trah from November 20th, 2017
Background on ~sprint trah's case
GetHuman: ~sprint trah - can you tell our other Sprint customers when your case took place?
~sprint trah: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~sprint trah a list of common Sprint problems)
~sprint trah: "Service problem" was why I was trying to call.
~sprint trah's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sprint trah: i want to send a mass text message to all sprint customers about the web site www.sprint*glawsuit.com for those who have problems with sprint ...any suggestions???
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~sprint trah: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sprint trah: I'd give them a two out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~sprint trah: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint customers?
~sprint trah: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sprint trah taken from his Sprint customer service problem that occurred on November 18th, 2017.