Sprint: " YOUR CALL WILL BE ANSWERED IN LESS THAN ** SE...
A Sprint customer review by GetHuman user ~old sprint customer from November 26th, 2017
Background on ~old sprint customer's case
GetHuman: ~old sprint customer - can you tell our other Sprint customers when your case took place?
~old sprint customer: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~old sprint customer a list of common Sprint problems)
~old sprint customer: "Lost phone" was why I was trying to call.
~old sprint customer's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~old sprint customer: " YOUR CALL WILL BE ANSWERED IN LESS THAN ** SECONDS"*BULL **** NEVER DO THEY ANSWER SPRINT FINDS WAYS TO DECEIVE AND OVER CHARGE YOU
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~old sprint customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~old sprint customer: I'd give them a two out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~old sprint customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
~old sprint customer: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~old sprint customer taken from his Sprint customer service problem that occurred on November 17th, 2017.