St. Louis Post-Dispatch: The automated service doesn't have a choice for...

A St. Louis Post-Dispatch customer review by GetHuman user ~Mary from November 28th, 2017

Background on ~Mary's case

GetHuman: ~Mary - can you tell our other St. Louis Post-Dispatch customers when your case took place?
~Mary: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to St. Louis Post-Dispatch, and if so, how?
~Mary: I used the 888-785-3201 number I found for on the GetHuman St. Louis Post-Dispatch customer phone number page I was on: St. Louis Post-Dispatch Customer Service Phone Number
GetHuman: And which of these common St. Louis Post-Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary a list of common St. Louis Post-Dispatch problems)
~Mary: "Delivery problem" was why I was trying to call.

~Mary's review of St. Louis Post-Dispatch customer service

GetHuman: So how would you sum up your experience for GetHuman's St. Louis Post-Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary: The automated service doesn't have a choice for no TV guide delivered
GetHuman: Let's quantify your experience contacting St. Louis Post-Dispatch. On a scale of 1 to 5, how easy is it go get help on a St. Louis Post-Dispatch problem?
~Mary: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary: I'd give them a five out of five on communication.
GetHuman: And what about St. Louis Post-Dispatch's ability to quickly and effectively address your problem?
~Mary: For that I would say four out of five.
GetHuman: And finally- any advice for other St. Louis Post-Dispatch customers?
~Mary: Call them early in the day or late. Don't forget any personal or account information you might need for St. Louis Post-Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary taken from his St. Louis Post-Dispatch customer service problem that occurred on November 19th, 2017.

St. Louis Post-Dispatch

2.30 of 5 stars | 56 reviews

~Mary's St. Louis Post-Dispatch Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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