St. Louis Post-Dispatch: rep who took call sounded troubled and irritate...
A St. Louis Post-Dispatch customer review by GetHuman user ~ecam from November 21st, 2017
Background on ~ecam's case
GetHuman: ~ecam - can you tell our other St. Louis Post-Dispatch customers when your case took place?
~ecam: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to St. Louis Post-Dispatch, and if so, how?
GetHuman: And which of these common St. Louis Post-Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows ~ecam a list of common St. Louis Post-Dispatch problems)
~ecam: "Complaint" was why I was trying to call.
~ecam's review of St. Louis Post-Dispatch customer service
GetHuman: So how would you sum up your experience for GetHuman's St. Louis Post-Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ecam: rep who took call sounded troubled and irritated. I was not in any way confrontive**just wanted my dlvy resumed.
GetHuman: Let's quantify your experience contacting St. Louis Post-Dispatch. On a scale of 1 to 5, how easy is it go get help on a St. Louis Post-Dispatch problem?
~ecam: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ecam: I'd give them a one out of five on communication.
GetHuman: And what about St. Louis Post-Dispatch's ability to quickly and effectively address your problem?
~ecam: For that I would say two out of five.
GetHuman: And finally- any advice for other St. Louis Post-Dispatch customers?
~ecam: Call them early in the day or late. Don't forget any personal or account information you might need for St. Louis Post-Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ecam taken from his St. Louis Post-Dispatch customer service problem that occurred on November 13th, 2017.