StandUp Wireless: they have an account in my name but i never applied,
A StandUp Wireless customer review by GetHuman user GetHuman53501 from December 8th, 2017
Background on GetHuman53501's case
GetHuman: GetHuman53501 - can you tell our other StandUp Wireless customers when your case took place?
GetHuman53501: Yes. It was afternoon, on December 1st.
GetHuman: Did you reach out to StandUp Wireless, and if so, how?
GetHuman: And which of these common StandUp Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman53501 a list of common StandUp Wireless problems)
GetHuman53501: "Cancel Account" was why I was trying to call.
GetHuman53501's review of StandUp Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's StandUp Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman53501: they have an account in my name but i never applied,
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman53501: i applied to Q link and never heard anything then i called lifeline and they told me i already have an account, phone and phone number with them and i have had it for months? then i try to contact Qlink but they have no live operator option with there **** and only automated responses from email
GetHuman: Let's quantify your experience contacting StandUp Wireless. On a scale of 1 to 5, how easy is it go get help on a StandUp Wireless problem?
GetHuman53501: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman53501: I'd give them a five out of five on communication.
GetHuman: And what about StandUp Wireless's ability to quickly and effectively address your problem?
GetHuman53501: For that I would say five out of five.
GetHuman: And finally- any advice for other StandUp Wireless customers?
GetHuman53501: Call them early in the day or late. Don't forget any personal or account information you might need for StandUp Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman53501 taken from his StandUp Wireless customer service problem that occurred on December 1st, 2017.