Stanley Tools: Ben went into the warehouse found the product a...
A Stanley Tools customer review by GetHuman user ~Tony Hanudel from November 23rd, 2017
Background on ~Tony Hanudel's case
GetHuman: ~Tony Hanudel - can you tell our other Stanley Tools customers when your case took place?
~Tony Hanudel: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Stanley Tools, and if so, how?
GetHuman: And which of these common Stanley Tools customer issues best describes the reason you wanted to talk to them?
(Shows ~Tony Hanudel a list of common Stanley Tools problems)
~Tony Hanudel: "Where to buy" was why I was trying to call.
~Tony Hanudel's review of Stanley Tools customer service
GetHuman: So how would you sum up your experience for GetHuman's Stanley Tools customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tony Hanudel: Ben went into the warehouse found the product and verified that my tape measure was in fact defective. Excellent service, great attitude towards the customer. Thanks & it was a pleasure
GetHuman: Let's quantify your experience contacting Stanley Tools. On a scale of 1 to 5, how easy is it go get help on a Stanley Tools problem?
~Tony Hanudel: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tony Hanudel: I'd give them a four out of five on communication.
GetHuman: And what about Stanley Tools's ability to quickly and effectively address your problem?
~Tony Hanudel: For that I would say five out of five.
GetHuman: And finally- any advice for other Stanley Tools customers?
~Tony Hanudel: Call them early in the day or late. Don't forget any personal or account information you might need for Stanley Tools to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tony Hanudel taken from his Stanley Tools customer service problem that occurred on November 16th, 2017.