Straight Talk: Horrible communication quality of service says...
A Straight Talk customer review by GetHuman user ~Artisticthinking 101 from November 22nd, 2017
Background on ~Artisticthinking 101's case
GetHuman: ~Artisticthinking 101 - can you tell our other Straight Talk customers when your case took place?
~Artisticthinking 101: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~Artisticthinking 101 a list of common Straight Talk problems)
~Artisticthinking 101: "Complaint" was why I was trying to call.
~Artisticthinking 101's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Artisticthinking 101: Horrible communication quality of service says unlimited everything till you go over your data and then you her the catch ridiculous the schemers in the world
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~Artisticthinking 101: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Artisticthinking 101: I'd give them a three out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~Artisticthinking 101: For that I would say two out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~Artisticthinking 101: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Artisticthinking 101 taken from his Straight Talk customer service problem that occurred on November 17th, 2017.