Super 8: It is abundantly clear from the theme of commen...
A Super 8 customer review by GetHuman user ~Joe from November 26th, 2017
Background on ~Joe's case
GetHuman: ~Joe - can you tell our other Super 8 customers when your case took place?
~Joe: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Super 8, and if so, how?
GetHuman: And which of these common Super 8 customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe a list of common Super 8 problems)
~Joe: "Change booking" was why I was trying to call.
~Joe's review of Super 8 customer service
GetHuman: So how would you sum up your experience for GetHuman's Super 8 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe: It is abundantly clear from the theme of comments, Super * is a motel with no standards or corporate governance! From my own experience last night, the Petersburg, VA motel not only exceeds the norms for lack of care, quality and safety, but they have gone above and beyond to operate this particular motel in a seedy, drug oriented area that not many would ever pay to spend a night. I was so frightened, horrified and shocked beyond belief, that I paid for the night and proceeded to exit the back door scrambling to get safely back in my car and out of the environment.
GetHuman: Let's quantify your experience contacting Super 8. On a scale of 1 to 5, how easy is it go get help on a Super 8 problem?
~Joe: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe: I'd give them a four out of five on communication.
GetHuman: And what about Super 8's ability to quickly and effectively address your problem?
~Joe: For that I would say one out of five.
GetHuman: And finally- any advice for other Super 8 customers?
~Joe: Call them early in the day or late. Don't forget any personal or account information you might need for Super 8 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe taken from his Super 8 customer service problem that occurred on November 18th, 2017.