Super 8: Talked to Rich. Sort of reassured hotel room wo...
A Super 8 customer review by GetHuman user GetHuman-229712 from November 14th, 2017
Background on GetHuman-229712's case
GetHuman: GetHuman-229712 - can you tell our other Super 8 customers when your case took place?
GetHuman-229712: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Super 8, and if so, how?
GetHuman: And which of these common Super 8 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-229712 a list of common Super 8 problems)
GetHuman-229712: "Complaint" was why I was trying to call.
GetHuman-229712's review of Super 8 customer service
GetHuman: So how would you sum up your experience for GetHuman's Super 8 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-229712: Talked to Rich. Sort of reassured hotel room would be not dirty and full of roaches like all the recent reviews. Would not try to get king bed...even though I paid MORE than rack rate through priceline. then he wanted to know if I was interested in a rental car, then a four day vacation package and then he wanted to know if I wanted $** back on gas. I could not wait to hang up. Hotel number no longer works. Was told to call the *** number.
GetHuman: Let's quantify your experience contacting Super 8. On a scale of 1 to 5, how easy is it go get help on a Super 8 problem?
GetHuman-229712: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-229712: I'd give them a one out of five on communication.
GetHuman: And what about Super 8's ability to quickly and effectively address your problem?
GetHuman-229712: For that I would say three out of five.
GetHuman: And finally- any advice for other Super 8 customers?
GetHuman-229712: Call them early in the day or late. Don't forget any personal or account information you might need for Super 8 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-229712 taken from his Super 8 customer service problem that occurred on November 8th, 2017.