Switchhits.com: Absolutely wonderful company to work with. The...
A Switchhits.com customer review by GetHuman user GetHuman-202675 from November 10th, 2017
Background on GetHuman-202675's case
GetHuman: GetHuman-202675 - can you tell our other Switchhits.com customers when your case took place?
GetHuman-202675: Yes I can. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Switchhits.com, and if so, how?
GetHuman: And which of these common Switchhits.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-202675 a list of common Switchhits.com problems)
GetHuman-202675: "Make a purchase" was why I was trying to contact.
GetHuman-202675's review of Switchhits.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Switchhits.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-202675: Absolutely wonderful company to work with. The stone switchplates I ordered were top quality and their customer service is the best I've ever encountered with an on-line company. No phone, but e-mail communication was nearly immediate.
GetHuman: Let's quantify your experience contacting Switchhits.com. On a scale of 1 to 5, how easy is it go get help on a Switchhits.com problem?
GetHuman-202675: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-202675: I'd give them a five out of five on communication.
GetHuman: And what about Switchhits.com's ability to quickly and effectively address your problem?
GetHuman-202675: For that I would say five out of five.
GetHuman: And finally- any advice for other Switchhits.com customers?
GetHuman-202675: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Switchhits.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-202675 taken from his Switchhits.com customer service problem that occurred on November 4th, 2017.