Systrum Energy: I just called Systrum's toll free number with q...
A Systrum Energy customer review by GetHuman user ~carlconsumer from November 15th, 2017
Background on ~carlconsumer's case
GetHuman: ~carlconsumer - can you tell our other Systrum Energy customers when your case took place?
~carlconsumer: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Systrum Energy, and if so, how?
GetHuman: And which of these common Systrum Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~carlconsumer a list of common Systrum Energy problems)
~carlconsumer: "Meter reading" was why I was trying to call.
~carlconsumer's review of Systrum Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Systrum Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carlconsumer: I just called Systrum's toll free number with questions about the Sysstrum terms and conditions. the phone rang twice and was picked up by a real person - which is the primary reason Im writing this review! The gentleman I spoke with gave me very clear answers and was evidently very knowledgeable about the company - harkens back to the good old days. I liked everything he explained and concluded with telling him I would probably sign up via the web site. Anyone considering Systrum should call in - you will feel very comfortable with the company if you get the same guy.
GetHuman: Let's quantify your experience contacting Systrum Energy. On a scale of 1 to 5, how easy is it go get help on a Systrum Energy problem?
~carlconsumer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carlconsumer: I'd give them a four out of five on communication.
GetHuman: And what about Systrum Energy's ability to quickly and effectively address your problem?
~carlconsumer: For that I would say five out of five.
GetHuman: And finally- any advice for other Systrum Energy customers?
~carlconsumer: Call them early in the day or late. Don't forget any personal or account information you might need for Systrum Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carlconsumer taken from his Systrum Energy customer service problem that occurred on November 8th, 2017.