T-Mobile Porting Department: Person who answered had a strong latino accent...
A T-Mobile Porting Department customer review by GetHuman user GetHuman-110665 from November 25th, 2017
Background on GetHuman-110665's case
GetHuman: GetHuman-110665 - can you tell our other T-Mobile Porting Department customers when your case took place?
GetHuman-110665: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to T-Mobile Porting Department, and if so, how?
GetHuman: And which of these common T-Mobile Porting Department customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-110665 a list of common T-Mobile Porting Department problems)
GetHuman-110665: "Setup service" was why I was trying to call.
GetHuman-110665's review of T-Mobile Porting Department customer service
GetHuman: So how would you sum up your experience for GetHuman's T-Mobile Porting Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-110665: Person who answered had a strong latino accent and was a little hard to understand but he got the job done.
GetHuman: Let's quantify your experience contacting T-Mobile Porting Department. On a scale of 1 to 5, how easy is it go get help on a T-Mobile Porting Department problem?
GetHuman-110665: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-110665: I'd give them a five out of five on communication.
GetHuman: And what about T-Mobile Porting Department's ability to quickly and effectively address your problem?
GetHuman-110665: For that I would say five out of five.
GetHuman: And finally- any advice for other T-Mobile Porting Department customers?
GetHuman-110665: Call them early in the day or late. Don't forget any personal or account information you might need for T-Mobile Porting Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-110665 taken from his T-Mobile Porting Department customer service problem that occurred on November 24th, 2017.