The customer service staff at the TJ MAXX in Pl...
A TJ Maxx customer review by GetHuman user ~Former LOYAL TJ MAXX customer. from November 14th, 2017
Background on ~Former LOYAL TJ MAXX customer.'s case
GetHuman: ~Former LOYAL TJ MAXX customer. - can you tell our other TJ Maxx customers when your case took place?
~Former LOYAL TJ MAXX customer.: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to TJ Maxx, and if so, how?
GetHuman: And which of these common TJ Maxx customer issues best describes the reason you wanted to talk to them?
(Shows ~Former LOYAL TJ MAXX customer. a list of common TJ Maxx problems)
~Former LOYAL TJ MAXX customer.: "Change order" was why I was trying to call.
~Former LOYAL TJ MAXX customer.'s review of TJ Maxx customer service
GetHuman: So how would you sum up your experience for GetHuman's TJ Maxx customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Former LOYAL TJ MAXX customer.: The customer service staff at the TJ MAXX in Plainfield, IN is an utter joke. They lack the common sense to treat loyal customers appropriately. The management hiring these individuals SHOULD be trained themselves.
GetHuman: Let's quantify your experience contacting TJ Maxx. On a scale of 1 to 5, how easy is it go get help on a TJ Maxx problem?
~Former LOYAL TJ MAXX customer.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Former LOYAL TJ MAXX customer.: I'd give them a two out of five on communication.
GetHuman: And what about TJ Maxx's ability to quickly and effectively address your problem?
~Former LOYAL TJ MAXX customer.: For that I would say one out of five.
GetHuman: And finally- any advice for other TJ Maxx customers?
~Former LOYAL TJ MAXX customer.: Call them early in the day or late. Don't forget any personal or account information you might need for TJ Maxx to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Former LOYAL TJ MAXX customer. taken from his TJ Maxx customer service problem that occurred on November 10th, 2017.