TRS Recovery Services: I tried for two different days to verify my pay...

A TRS Recovery Services customer review by GetHuman user ~gjacobs from November 24th, 2017

Background on ~gjacobs's case

GetHuman: ~gjacobs - can you tell our other TRS Recovery Services customers when your case took place?
~gjacobs: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to TRS Recovery Services, and if so, how?
~gjacobs: I used the 800-697-9255 number I found for on the GetHuman TRS Recovery Services customer phone number page I was on: TRS Recovery Services Customer Service Phone Number
GetHuman: And which of these common TRS Recovery Services customer issues best describes the reason you wanted to talk to them?
(Shows ~gjacobs a list of common TRS Recovery Services problems)
~gjacobs: "Setup service" was why I was trying to call.

~gjacobs's review of TRS Recovery Services customer service

GetHuman: So how would you sum up your experience for GetHuman's TRS Recovery Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gjacobs: I tried for two different days to verify my payment and my husbands payment. Inever did get an answer. WHY?
GetHuman: Let's quantify your experience contacting TRS Recovery Services. On a scale of 1 to 5, how easy is it go get help on a TRS Recovery Services problem?
~gjacobs: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gjacobs: I'd give them a one out of five on communication.
GetHuman: And what about TRS Recovery Services's ability to quickly and effectively address your problem?
~gjacobs: For that I would say one out of five.
GetHuman: And finally- any advice for other TRS Recovery Services customers?
~gjacobs: Call them early in the day or late. Don't forget any personal or account information you might need for TRS Recovery Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gjacobs taken from his TRS Recovery Services customer service problem that occurred on November 22nd, 2017.

TRS Recovery Services

1.75 of 5 stars | 36 reviews

~gjacobs's TRS Recovery Services Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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